To be the best in the industry by providing service of high quality, giving value of money and ensuring consistency, thereby leading to a client satisfaction and of course – GROWTH.
STATEMENT OF DIRECTION
SAFE AND TIMELY
NEVER FAIL SUPPORT
STRONG FEEDBACK MECHANISM
ROUTE CAUSE ANALYSIS AND CAPA
POST FACTO ANALYSIS
Mahaveer Trans Movers India Pvt Ltd SUCCESS JOURNEY:
In the last 7 years we have concentrated on the key deliverables for our clients and have exponentially upgraded our operation mechanisms, in terms of people, hardware and software to become a forerunner in delivering innovative ideas and solutions. This has resulted in drastic increase in our client base; a testament of which is reflected in our client base.
Mahaveer Trans Movers India Pvt Ltd EXPERIENCE
Mahaveer Trans Movers India Pvt Ltd believes in developing value driven relationships. What we offer our clients are not just numbers, but a logistic management system that is based on modular systems and processes, higher grade manpower, better trained personnel and results in a much more effective system, better resource management and consistent services over the years.
These systems and processes with standing operating procedures, flow charts, Failure Mode Effective Analysis (FMEA) and specific post instructions have already been developed for other clients. These can easily be customized specific to clients.
“Committed to deliver customer focused transportation solutions to their utmost satisfaction and continual improvement in all internal process”
“To provides companies the power to manage the logistics requirement planning and optimize vehicle utilization in addition to commute their employees safe to/from work place/homes”
Excellence in financial performance
Building a world-class organization
Long-term relationships with all our clients
Strong human resources practices; emphasis on Team Excellence
TRANSPORT – CHALLENGES AND SOLUTIONS
Every service provider has the challenge of providing a functional system while being sensitive to certain limitations that a client may face. This system has to be result driven, proactive and with a definite game plan as to what is to be achieved within a stipulated period of time.
This is the principle on which our work is based.
Our focus is always to create Total Transport solutions and concept Management systems that are in total sync with the management, have the ability to think out of the box and is in the loop at all times resulting in a more effective system with better resource management.
Mahaveer Trans Movers India Pvt Ltd being a forerunner in innovative ideas and solutions has kept ahead by providing progressive Transport solutions & safety mechanisms, which have been in line with Global best practices.
Some of the internal mechanisms that have enabled us to maintain quality services are:
(a) Prevention Based Mechanism
We work on a Preventive and Proactive Mechanism, the basic objective of which is to ensure that all systems are being audited on a continuous and regular basis and to further streamline the operations while striving for excellence and having an efficient mechanism.
This structure depends on the ability to
Audit and identify loopholes in the existing set up
Provide specific and innovative solutions to address these concerns
Provide swift and efficient execution
These audits are conducted by the senior management of the Mahaveer Trans Movers India Pvt Ltd team and include feedback received from the client. These audits would include surprise compliance check, BGV, OTA/OTD and cost effectiveness.
(b) Qualitative Service Deliverables
The key to consistent and progressive services is to have a measure of tangible progress based on Qualitative Service Deliverables.
CUSTOMER CENTRIC QUALITY
Meeting Customer requirements
Achieve complete Customer Satisfaction
Measure Level of achievement
Customer is the ultimate judge!
UNDERSTANDING CUSTOMER NEEDS
Gather input on Customer needs (Listen to the voice of the Customer)
Analyze and translate VOC input into meaningful term
Define requirements for the processes, products or service
CAUSE AND EFFECT DIAGRAM